Motivation – The Art of Caring

While it may sound strange, one of the key motivational factors for me is the knowledge that I am helping someone. This doesn’t mean I am disinterested in ecommerce it simply means that my interest in helping others becomes a facilitator of ecommerce.

Something radical happens when you shift your focus away from the sale and place it squarely on the individual making the purchase. This will alter the way you conduct business, the way you conduct customer service and the way you interact with present and future customers.

Social isolation or isolation preferences make the Internet a place where many customers can feel most at ease. Dr. Roberta Hestenes at Eastern College indicates, “Today we are seeing the breakdown of natural “community” network groups in neighborhoods like relatives, PTA, etc. At the same time, we have relationships with so many people. Twenty percent of the American population moves each year. If they think they are moving, they won’t put down roots. People don’t know how to reach out and touch people. This combination produces crowded loneliness.”

The Boston Globe reported these telling statistics:

* People who are isolated but healthy are twice as likely to die over a period of a decade as those not isolated. A study showed that the more isolated men are up to 25% more likely to die of all causes at any age versus non isolated men. The odds for women are 33%.

* Living alone after a heart attack significantly increase the risk of dying

* People with heart disease have a poorer chance of survival if they are unmarried or do not have a partner to assist them.

* Women who are alone and have breast cancer live half as long as those who do not.

* People with malignant melanoma who participate in group intervention live longer than those who do not.

When you connect with individuals either online or through an ecommerce business you may likely become a solid connection in the midst of personal need. I don’t mean that in a negative way, I simply point this out because the Internet has become an unlikely place for individuals to connect with others in the midst of personal isolation.

You business can have a profound influence in assisting your site visitor. If customers already feel isolated, your genuine caring will speak volumes.

Interestingly the standard brick and mortar sales approach will not work very well online. You are only given an interactive voice if the consumer requests it. You will not have the same ‘close the sale’ potential that face-to-face interaction will allow.

The best alternative in online business is to realign your motivations. By placing the customer first, last and only, you will discover a greater level of loyalty and a quicker level of trust in your products and services.

Understanding loneliness and adapting your online business to really reach out to consumers may be the best business advice you will read today.

Fast Ecommerce – Learning 4 Useful Tips to be Efficient in Ecommerce

Electronic commerce is fast becoming the name of the game in the world of business. Most businessmen and enthusiasts alike are engaging into ecommerce because it guarantees increased sales and profits. The promise of a strong and huge market scattered in all geographical points of the world makes your business potentially a successful one. For this reason alone, more and more business people are being motivated to engage into ecommerce. And so, if you have the desire to be successful in this type of business, some few learning steps written below can help you become efficient on it:

a. Create a website or an online store where you can “display” all the items and services that you are offering. Do not forget to include detailed description of each and the benefits it can give your buyers.

b. Negotiate with a lot of payment merchants to allow all types of payment methods on your site. Having numerous methods of payment basically attract more potential clients to go to your ecommerce site. Make sure, too, to include currency rates and conversions immediately accessible to all clients who may be coming from different countries with different currency.

c. Create an efficient delivery system to fast track all delivery of goods to buyers. Make sure that you get connected with the most efficient, well-established courier centers to be able to respond to this very important aspect of ecommerce.

d. People who do business online would always look for an online support for further inquiries. Make sure that you are able to address such issue. You can come up with a cheaper customer support like an e-mail support to provide assistance to your clients. Just make sure, though, that you get to respond to the e-mail inquiry under a strict compliance of turn around time or the TAT.

What’s Stifling the Growth of Ecommerce in the Developing World?

Ecommerce has changed the major economies of the world and has made it easier for people to conduct online business. But in the developing world, ecommerce is still in its infancy and lots needs to be done for web page ecommerce to get off the ground. Research has shown that developing countries hold a lot of potential and if everything goes as per plan then its market is expected to grow exponentially. But there are certain challenges that must be overcome for ecommerce to take off. These are mentioned below. Read on:

• Lack of internet penetration. The infrastructure for web based businesses is not fully developed in the developing world. Ecommerce necessitates broad band internet connections but in developing countries, mostly you’ll find slow dial up connections. The high cost of having an internet connection is also a factor.

• Lack of E-commerce designing expertise. People in developing countries have limited or no ecommerce awareness & lack the know-how & motivation for web development. Even if they develop some site it would be ill equipped to enhance the consumer satisfaction.

• Absence of trust. Customers in developing countries are not used to buying or selling products online. They are accustomed to face to face interactions with the seller. Selling the idea of interacting with an inanimate object is difficult and to penetrate this mind set the people in these countries must be educated about the benefits of shopping from home.

• Infrastructure. Web page ecommerce requires a secure payment and billing system, since security is a big issue. Telecommunication Infrastructure & regulations must be conducive for communications & proper management of the supplies and transport required for an operation must be taken care of to complete an ecommerce operation.

• Web design. The E-commerce designing team, including graphic design designers and web developers must work together to build a site that is easy to navigate and where buying/selling procedure is not cumbersome. The site must be attractive and simple enough to make more customers opt for this new business form.

• Policy and legal roadblocks. Developing countries have certain legal and policy frameworks that make it impossible for an outsider to do business online. It’s difficult to do business in such an environment but not impossible, given the opportunities.