Ecommerce and the Reluctant Business Owner

Ecommerce can be a radical departure from traditional brick and mortar business. It can be difficult for some business owners to make the move from a more traditional environment to cyberspace.

What you don’t see in online ecommerce can be unsettling. Things like…

* You never see the customer.

* You may never know when a customer is online.

* You may never have to personally handle any transactions.

* You have to learn new methods of marketing because you can no longer ‘talk’ a customer into a purchase.

* You’ll have to get used to shipping. The majority of your purchases may not even be from your region.

* The idea of marketing is similar, but is developed differently using methods that may foreign to many brick and mortar business owners.

* Web development and design can be a bit intimidating and may seem foreign.

* Managing a business electronically can be difficult for those more accustomed to a more mechanized environment.

Many new online stores look for an ecommerce package that can help them get started and manage many of the functions of an online web presence for business. It is possible many online stores would not exist today if they didn’t get some outside help at startup.

Ecommerce as an extension to an established brick and mortar store may weather storms a bit more gracefully that stand alone web business startups. The primary reason this is true is that the principal business is already established and the business owner has learned to live within the boundaries of what the company already makes. The revenue from the web-based side of the business is simply a bonus in the early stages.

As with all successful ecommerce it can be a pleasant surprise to watch as the online business continues to grow. In many instances the web business will quickly outpace the original brick and mortar business.

Once sales begin coming through an ecommerce solution it can provide the motivation some business owners need to learn more about the ‘mechanics’ of web marketing. It is possible for a web-based business owner to take an interest in managing the details of their store and begin taking responsibility for more and more of the marketing parts of the business.

I’ve heard it often enough to know that there are some people who remain terrified of the computer. The reasons vary, but they all have an aversion to the computer and all argue they cannot learn how to use it.

As with everything in life it is often a matter of fearing something that is unknown. Children learn how to use the computer at a very early age and they have absolutely no fear of it. The point is we all manage what we have adapted to. It is all about deciding to learn something and then getting used to a new way of thinking about business. It can be done and it can have a great impact on an already existing business.

Fast Ecommerce – Learning 4 Useful Tips to be Efficient in Ecommerce

Electronic commerce is fast becoming the name of the game in the world of business. Most businessmen and enthusiasts alike are engaging into ecommerce because it guarantees increased sales and profits. The promise of a strong and huge market scattered in all geographical points of the world makes your business potentially a successful one. For this reason alone, more and more business people are being motivated to engage into ecommerce. And so, if you have the desire to be successful in this type of business, some few learning steps written below can help you become efficient on it:

a. Create a website or an online store where you can “display” all the items and services that you are offering. Do not forget to include detailed description of each and the benefits it can give your buyers.

b. Negotiate with a lot of payment merchants to allow all types of payment methods on your site. Having numerous methods of payment basically attract more potential clients to go to your ecommerce site. Make sure, too, to include currency rates and conversions immediately accessible to all clients who may be coming from different countries with different currency.

c. Create an efficient delivery system to fast track all delivery of goods to buyers. Make sure that you get connected with the most efficient, well-established courier centers to be able to respond to this very important aspect of ecommerce.

d. People who do business online would always look for an online support for further inquiries. Make sure that you are able to address such issue. You can come up with a cheaper customer support like an e-mail support to provide assistance to your clients. Just make sure, though, that you get to respond to the e-mail inquiry under a strict compliance of turn around time or the TAT.

Team Building and the Invisible Thief

I was visiting with a motivational speaker recently and I discussed some of my views on team building. There was discussion on the need for making sure everyone could identify with the goal of the team and they understood their role in the team.

Since my friend had been a part of a major team oriented business throughout his career he could identify with what I was saying and he found himself in general agreement with my assessment of the need for team building.

1) They are not employees they are team members.

2) Productivity increases when team members work together as opposed to a business comprised of lone rangers.

3) Problem solving is best observed in team-oriented brainstorming.

When we began discussing some of the problems inherent in a lack of team building I mentioned the lack of productivity and cooperation. My friend agreed and then he said something that I hadn’t considered, “It won’t be long before those employees steal something.”

At first I found the comment strange. After all, why would an employee steal something just because team-building ideals were not observed?

The more I thought about the issue the more I began to understand the scenario my friend was talking about. You see, employees often look at what they do as slave labor. Yes, they willingly took the job, but they often find the notion of being an employee frustrating as their job satisfaction level plummets. Many of these workers will say things like, “They do not pay me enough for this.”

“Employees” can often find themselves in a place where they simply carry out orders without being considered as useful in overcoming problems. They can get frustrated when they feel that you really do not consider them valuable. In larger corporations they might wonder if you even know who they are.

If these frustrated employees come to the conclusion that you do not consider them valuable and rewards are non existent or minimal they may reach out and reward themselves. They believe there should be more to a job than what they experience, but no one has given them a voice to express their opinions on matters that affect them.

These ’employees’ may steal time, office products or other items that may not be missed. Of the items listed it is time that is most often stolen. These employees will figure out ways to manage the bare minimum in duties and then they might spend time on the Internet or talking to other employees or on the phone.

Many employees find ways to take their work as slowly as possible to keep a low expectation of their efforts. In this way they steal from their employer.

Team building not only maximizes potential it also provides the purpose many need to feel as though their work is valued and that they can contribute to the overall success of a company.

No one likes to feel invisible, but if they do expect the potential for employee theft.