Team Building and the Invisible Thief

I was visiting with a motivational speaker recently and I discussed some of my views on team building. There was discussion on the need for making sure everyone could identify with the goal of the team and they understood their role in the team.

Since my friend had been a part of a major team oriented business throughout his career he could identify with what I was saying and he found himself in general agreement with my assessment of the need for team building.

1) They are not employees they are team members.

2) Productivity increases when team members work together as opposed to a business comprised of lone rangers.

3) Problem solving is best observed in team-oriented brainstorming.

When we began discussing some of the problems inherent in a lack of team building I mentioned the lack of productivity and cooperation. My friend agreed and then he said something that I hadn’t considered, “It won’t be long before those employees steal something.”

At first I found the comment strange. After all, why would an employee steal something just because team-building ideals were not observed?

The more I thought about the issue the more I began to understand the scenario my friend was talking about. You see, employees often look at what they do as slave labor. Yes, they willingly took the job, but they often find the notion of being an employee frustrating as their job satisfaction level plummets. Many of these workers will say things like, “They do not pay me enough for this.”

“Employees” can often find themselves in a place where they simply carry out orders without being considered as useful in overcoming problems. They can get frustrated when they feel that you really do not consider them valuable. In larger corporations they might wonder if you even know who they are.

If these frustrated employees come to the conclusion that you do not consider them valuable and rewards are non existent or minimal they may reach out and reward themselves. They believe there should be more to a job than what they experience, but no one has given them a voice to express their opinions on matters that affect them.

These ’employees’ may steal time, office products or other items that may not be missed. Of the items listed it is time that is most often stolen. These employees will figure out ways to manage the bare minimum in duties and then they might spend time on the Internet or talking to other employees or on the phone.

Many employees find ways to take their work as slowly as possible to keep a low expectation of their efforts. In this way they steal from their employer.

Team building not only maximizes potential it also provides the purpose many need to feel as though their work is valued and that they can contribute to the overall success of a company.

No one likes to feel invisible, but if they do expect the potential for employee theft.

What’s Stifling the Growth of Ecommerce in the Developing World?

Ecommerce has changed the major economies of the world and has made it easier for people to conduct online business. But in the developing world, ecommerce is still in its infancy and lots needs to be done for web page ecommerce to get off the ground. Research has shown that developing countries hold a lot of potential and if everything goes as per plan then its market is expected to grow exponentially. But there are certain challenges that must be overcome for ecommerce to take off. These are mentioned below. Read on:

• Lack of internet penetration. The infrastructure for web based businesses is not fully developed in the developing world. Ecommerce necessitates broad band internet connections but in developing countries, mostly you’ll find slow dial up connections. The high cost of having an internet connection is also a factor.

• Lack of E-commerce designing expertise. People in developing countries have limited or no ecommerce awareness & lack the know-how & motivation for web development. Even if they develop some site it would be ill equipped to enhance the consumer satisfaction.

• Absence of trust. Customers in developing countries are not used to buying or selling products online. They are accustomed to face to face interactions with the seller. Selling the idea of interacting with an inanimate object is difficult and to penetrate this mind set the people in these countries must be educated about the benefits of shopping from home.

• Infrastructure. Web page ecommerce requires a secure payment and billing system, since security is a big issue. Telecommunication Infrastructure & regulations must be conducive for communications & proper management of the supplies and transport required for an operation must be taken care of to complete an ecommerce operation.

• Web design. The E-commerce designing team, including graphic design designers and web developers must work together to build a site that is easy to navigate and where buying/selling procedure is not cumbersome. The site must be attractive and simple enough to make more customers opt for this new business form.

• Policy and legal roadblocks. Developing countries have certain legal and policy frameworks that make it impossible for an outsider to do business online. It’s difficult to do business in such an environment but not impossible, given the opportunities.

Tackle the E-Commerce Website Usability Qualms

Virtual market was never scarcely populated, but thanks to advancements like Zen cart eCommerce, magneto eCommerce development and likes, the zone now is certainly crowded. The crowd however is not making money. There are abundant reasons for this, but as the scope of this article is limited, let’s zero down on one of the most critical aspects and that is the E commerce cart usability.

With various possible ways one can attract traffic and even induce an initial purchase, however if the eCommerce store is not a convenient buy option or is not easy to use, it will repeal buys. The idea is pretty straight forward. Consider a situation where to buy an electronics item, you log onto a relatively new eCommerce website you have heard about. The home page is stuffed with product pictures and descriptions of all kinds and scrolling through all of it obviously seems a pain. But then it is justified, I mean naturally if there are so many products to be sold, the details will be posted. However, while this “seemingly natural” situation is defensible from the owner’s perspective, as a buyer you are all lost in the maze.

The situation further worsens, if the search box is not placed right above the fold. The sophisticated eCommerce design then seems totally redundant and the whole task of eCommerce website development fails to generate any returns. Despite putting in a diligent effort and thus making use of high tech shopping cart systems the php eCommerce development based website or Magneto eCommerce development driven online store or Zen cart eCommerce website fails to deliver.

How to Define Usability?

An eCommerce website design is considered usable if

1.It is easy to explore – it is not a puzzle a buyer is here to solve. The motive is shopping and shopping should always be easy and quick and fun. Nobody is interested in getting lost while attempting to navigate the path leading to the desired item. Breadcrumb navigation along with the requisite heads and sub heads is the solution.

2.It saves time and is convenient – An online store, which during the final stages of checkout displays the message ‘out of stock’ is certainly frustrating. Likewise unnecessary pop-ups and adverts are a turn-off.

3.It communicates security and trust – this is critical for a non branded set-up. Zen cart eCommerce is a fantastic open source platform and many are making use of this software to create shopping carts however, a user is not able to trust all. To foster this trust level few measures like placing trust certifications, portraying security badges and thus conveying security concerns are pertinent.

4.It is extremely straight and clear on the price aspect – You cannot trick and confuse a buyer more than one singular time, so don’t waste time and resources on anything like magneto eCommerce development, if this is the focus. An eCommerce website design is usable if it clearly elucidates the item’s net price along with all possible add-one like shipping charges, volume discounts, etc.