Tackle the E-Commerce Website Usability Qualms

Virtual market was never scarcely populated, but thanks to advancements like Zen cart eCommerce, magneto eCommerce development and likes, the zone now is certainly crowded. The crowd however is not making money. There are abundant reasons for this, but as the scope of this article is limited, let’s zero down on one of the most critical aspects and that is the E commerce cart usability.

With various possible ways one can attract traffic and even induce an initial purchase, however if the eCommerce store is not a convenient buy option or is not easy to use, it will repeal buys. The idea is pretty straight forward. Consider a situation where to buy an electronics item, you log onto a relatively new eCommerce website you have heard about. The home page is stuffed with product pictures and descriptions of all kinds and scrolling through all of it obviously seems a pain. But then it is justified, I mean naturally if there are so many products to be sold, the details will be posted. However, while this “seemingly natural” situation is defensible from the owner’s perspective, as a buyer you are all lost in the maze.

The situation further worsens, if the search box is not placed right above the fold. The sophisticated eCommerce design then seems totally redundant and the whole task of eCommerce website development fails to generate any returns. Despite putting in a diligent effort and thus making use of high tech shopping cart systems the php eCommerce development based website or Magneto eCommerce development driven online store or Zen cart eCommerce website fails to deliver.

How to Define Usability?

An eCommerce website design is considered usable if

1.It is easy to explore – it is not a puzzle a buyer is here to solve. The motive is shopping and shopping should always be easy and quick and fun. Nobody is interested in getting lost while attempting to navigate the path leading to the desired item. Breadcrumb navigation along with the requisite heads and sub heads is the solution.

2.It saves time and is convenient – An online store, which during the final stages of checkout displays the message ‘out of stock’ is certainly frustrating. Likewise unnecessary pop-ups and adverts are a turn-off.

3.It communicates security and trust – this is critical for a non branded set-up. Zen cart eCommerce is a fantastic open source platform and many are making use of this software to create shopping carts however, a user is not able to trust all. To foster this trust level few measures like placing trust certifications, portraying security badges and thus conveying security concerns are pertinent.

4.It is extremely straight and clear on the price aspect – You cannot trick and confuse a buyer more than one singular time, so don’t waste time and resources on anything like magneto eCommerce development, if this is the focus. An eCommerce website design is usable if it clearly elucidates the item’s net price along with all possible add-one like shipping charges, volume discounts, etc.